Canada Post tracking information has not updated recently

If you're tracking your package on Canada Post's website and it has not updated in sometime, it's most likely due to your package missing a scan, which is fairly common. 

More often than not, members get their packages on time or a day later. If you do not receive it 2 days after your expected date, let us know so we can file a trace with the post office. 

If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you'll get it a few days later. If it's deemed "unrecoverable", we will send you a 1x replacement package, free of charge.

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