How can I become a member?

Membership is free, and there's nothing to set up before you shop.

1. Place your order. Add what you need to your cart. Sign in with your email and the one-time code we send you. There's no password.
2. Already have a current document with us? Your order moves straight to fulfilment.
3. No document yet, or yours has run out? Sort it in your cart. It takes about five minutes, and we hold your order until your document is approved.
4. Shipped. Plain packaging, tracked, anywhere in Canada. Shipping is free on orders over $149.
5. Delivered. Track it to your door.

In your cart, you have two ways to sort your medical document:

• Transfer from another licensed producer. Fill in the transfer form, then contact your current producer and ask them to send your document to us.
• Get a medical document, free. We cover the cost. A licensed practitioner reviews your file, usually in about two business days.

Medical documents are valid for up to a year. Your account shows which stage you've reached.